SUBJECT:

My NWH2610 WEC cannot associate with the NWH660 AP, what should I do?

QUESTION:

My NWH2610 WEC cannot associate with the NWH660 AP, what should I do?

ANSWER:

1. Please try to reset the NWH2610 WEC to load factory-default setting by pressing the hardware-reset button over 5 second.

2. Please verify the Power and Activity LEDs of WEC after connecting it with your client PC: the Power LED should be steady Green, however, the Activity LED should be blinking after associated with NWH660 AP.

3. Please run WMS in the client PC with WEC connected in order to configure the SSID. The default SSID of WEC is "any", please change it to the AP's SSID and do not use the "any".

4. If you could not configure the WEC by WMS, please make sure the IP setting of your client PC is the same as the one of the WEC, or try to replace the UTP cable.

Please select "Monitor" tool of WMS and open "Wireless State" tab to check the Wireless connection of the WEC: if the WEC associates with NWH660 AP, you should see the AP's MAC address in the "Current BSSID" field; if the current BSSID is invalid, the connection of WEC and AP is failed and the Activity LED of WEC should not be blinking.