SUBJECT:

The connection to the ADSL modem is not able to be built

QUESTION:

I use a normal UTP cable to connect my NW660A and my ADSL modem. The connection is not able to be built and the Link LED is not lit.

ANSWER:

On the current market, there are two kinds of broadband modems. One is cable modem, and the other is ADSL modem. According to our testing, we must use an X-over (cross-over) UTP cable to connect to the ADSL modem, compared to the normal UTP cable for connecting to the cable modem.

The broadband modems we have tested are as follows:

[cable modem]

SOHOware CableSTAR NCS200 - using the normal cable

Motorola CyberSURFR Wave Modem - using the normal cable
(PC: MMLN3100B Rev: A)

[ADSL modem]

Cisco 676 - using the X-over cable

ZyXEL Prestige 642M-12 - using the X-over cable
(CHT G.Lite ADSL modem)